Privacy Policy

1. Who We Are

Isseys Capital is a financial trading platform operated by BRO SKRILL COMMUNITY.COM, a sole proprietorship registered with the Maldivian Ministry of Economic Development. Our platform at isseys.com provides forex and financial trading services, introducing broker services, and related fintech tools for Maldivian retail traders.

Contact: support@isseys.com

2. Information We Collect

We collect the following categories of personal information:

• Identity data: Full name, date of birth, national ID or passport number
• Contact data: Email address, phone number, residential address
• Financial data: Bank account details for deposit/withdrawal processing, transaction history
• Technical data: IP address, browser type, device identifiers, login timestamps
• Usage data: Pages visited, features used, trading activity on our platform
• KYC documents: Government-issued ID, proof of address (required for account verification)

3. How We Use Your Information

We use your personal data to:

• Create and manage your trading account
• Process deposits, withdrawals, and transactions
• Verify your identity (KYC/AML compliance)
• Send account notifications, statements, and updates via email
• Provide customer support
• Detect and prevent fraud or unauthorized access
• Comply with applicable laws and regulatory requirements in the Maldives
• Improve our platform and services

4. Legal Basis for Processing

We process your data on the following legal grounds:

• Contract performance: Processing necessary to provide our services to you
• Legal obligation: Compliance with AML, KYC, and financial regulations
• Legitimate interests: Fraud prevention, platform security, service improvement
• Consent: Where you have explicitly agreed (e.g., marketing communications)

5. Data Sharing

We do not sell your personal data. We may share it with:

• Broker partners (OANDA, Exness) for account opening and trade execution under our IB agreements
• Payment processors for deposit and withdrawal transactions
• Hosting providers (Hostinger) for platform infrastructure
• Email service providers for transactional notifications
• Regulatory authorities when required by Maldivian law

All third parties are required to handle your data securely and only for the specified purpose.

6. Data Retention

We retain your personal data for as long as your account is active and for a minimum of 5 years after account closure, as required for financial record-keeping and regulatory compliance. After this period, data is securely deleted.

7. Cookies

Our website uses cookies to maintain your login session and improve your experience. We use:

• Essential cookies: Required for login sessions and security
• Analytics cookies: To understand how users interact with the platform (anonymized)

You can disable cookies in your browser settings, but this may affect platform functionality.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant authority

To exercise your rights, email us at support@isseys.com.

9. Security

We implement industry-standard security measures including encrypted connections (HTTPS/SSL), password hashing, session management, and restricted database access. However, no system is 100% secure and we encourage you to use a strong, unique password for your account.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the date at the top of this page and notify active users by email for significant changes. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests:

• Email: support@isseys.com
• Website: isseys.com
• Business: BRO SKRILL COMMUNITY.COM, Maldives